BRP 999 Battery Replacement Program (Including Pickup)
All good things come to an end. Even the battery in your RESONATE RouterUPS device that has been providing you uninterrupted internet for so long. As an ecologically responsible company we are committed to ensure safe disposal of e-waste, reason why we are offering you a battery replacement
Battery Replacement Program for your RESONATE RouterUPS
Models Applicable : RSNT-RUPS-CRU12V2A, CRU9V1A, CRU5V2A
* Valid for select pincodes only.
Step 1 : Get the RMA Number : Speak to our customer care (or) send an email (preferably) to obtain a “BRP RMA Number”
Step 2 : Pack and mention RMA Number: Please pack the product with an outer-box and with all accessories. Please mention the “BRP RMA Number” on the package. The product will be picked up by a RESONATE authorised 3rd Party courier agency.
Step 3 : 48-72 Hour Response : We take up to 72 hours from the time we receive the product. The product will go through an 8-point check and the battery will be replaced. If there are any other failures, you will be intimated and only after your consent repair will be taken up.
Step 4 : 6 Months Warranty : Your battery life depends on the usage and we have customers using it for several years. We provide an additional 6 months warranty for the product after replacing this
Step 5 : Shipped back to you : We will ship your product back to your postal address and this will be free of cost to you.